1. Introduction
T2V Health and Fitness Coaching, operated by T2V LLC (“T2V,” “we,” “our,” or “us”), respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, purchase or use our online personal training programs, communicate with us, or participate in our fitness coaching, plant-forward wellness education, and related services.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please do not use our website or services.
2. Personal Information We Collect
Depending on how you interact with T2V, we may collect the following categories of personal information:
Please do not provide sensitive health or medical information unless it is reasonably necessary for your participation in our services and you are comfortable sharing it for that purpose.
- Name, email address, telephone number, mailing address, and other contact details.
- Account credentials and registration information.
- Payment and billing information, such as transaction details and billing status. Payment card information may be collected and processed directly by third-party payment processors.
- Fitness goals, exercise history, preferences, progress information, and coaching-related communications.
- Information about injuries, physical limitations, health concerns, dietary preferences, allergies, or other information you voluntarily provide for coaching purposes.
- Information submitted through forms, check-ins, surveys, consultations, or messages.
- Device, browser, IP address, approximate location, website usage, and other technical information.
- Information collected through cookies, analytics tools, and similar technologies.
- Information you provide when contacting customer support or otherwise communicating with us.
3. How We Collect Personal Information
We may collect personal information:
- Directly from you when you register, purchase a service, complete a form, communicate with us, or participate in coaching.
- Automatically when you use our website, including through cookies, log files, analytics tools, and similar technologies.
- Through third-party platforms used to provide our services, such as ABC Trainerize.
- Through payment processors, scheduling tools, email providers, hosting providers, and other service providers.
- From publicly available sources or other parties where permitted by law.
4. How We Use Personal Information
We may use personal information to:
We will not use health-related information you provide for coaching purposes in a manner inconsistent with this Privacy Policy without your consent, unless permitted or required by law.
- Provide, administer, and improve our website, coaching programs, and related services.
- Create and manage client accounts.
- Develop and deliver workout programs, coaching resources, check-ins, and progress tracking.
- Communicate with you about purchases, appointments, coaching, account activity, updates, and support requests.
- Process payments, subscriptions, refunds, and other transactions.
- Send service-related messages, reminders, notifications, and administrative communications.
- Send marketing communications where permitted by law and consistent with your preferences.
- Personalize your experience and improve our programs, content, and services.
- Monitor website and platform performance, security, and usage.
- Detect, prevent, and address fraud, misuse, unauthorized access, and other security concerns.
- Comply with legal obligations, enforce agreements, and protect our rights, property, and safety.
- Create aggregated or de-identified information for analytics, research, and business purposes, where permitted by law.
5. Cookies and Similar Technologies
Our website and service providers may use cookies, pixels, tags, local storage, analytics tools, and similar technologies to:
You may be able to control cookies through your browser settings or other tools provided on our website. Disabling cookies may affect certain website features.
- Operate and secure the website.
- Remember preferences and settings.
- Understand how visitors use the website.
- Measure website performance and marketing effectiveness.
- Improve content, services, and user experience.
6. How We Share Personal Information
We may share personal information with the following categories of recipients:
We do not sell personal information for money. We may use service providers and analytics or advertising partners that process information on our behalf, subject to applicable law.
- Service providers that help us operate our business, website, coaching programs, communications, scheduling, analytics, hosting, customer support, and payment processing.
- ABC Trainerize or other coaching platforms used to deliver workouts, track progress, and communicate with clients.
- Payment processors such as Stripe, Square, or other providers selected by T2V.
- Professional advisers, such as attorneys, accountants, insurers, and consultants, where reasonably necessary.
- Government authorities, courts, regulators, or law enforcement when required by law or when necessary to protect rights, safety, or property.
- Parties involved in a business transaction, such as a merger, acquisition, financing, reorganization, or sale of assets.
- Other parties with your direction or consent.
7. Third-Party Services and Links
Our website and services may contain links to or integrations with third-party websites, applications, platforms, and services, including ABC Trainerize and payment providers.
Third-party services operate under their own privacy policies and terms. T2V is not responsible for the privacy practices, security, content, or availability of third-party services. We encourage you to review the privacy policies of any third-party service you use.
8. Payment Information
Payments may be processed by third-party payment providers. T2V generally does not receive or store complete payment card numbers.
Payment providers may collect and process payment information according to their own privacy policies and terms. We may receive limited transaction information, such as payment status, transaction identifiers, billing details, and the last four digits of a payment card where provided by the payment processor.
9. Health and Fitness Information
Our services may involve information about your fitness goals, exercise history, physical limitations, injuries, dietary preferences, allergies, or other wellness-related information that you choose to provide.
We use this information to help deliver and personalize coaching services, communicate with you, monitor progress, and support program administration.
T2V is not a medical provider, and our services are not intended to replace medical care, diagnosis, or treatment. You should share only information that is reasonably necessary for your participation and consult an appropriate healthcare professional regarding medical concerns.
10. Communications and Marketing Choices
We may send you service-related communications, including account notices, purchase confirmations, appointment reminders, coaching messages, security alerts, and other administrative messages. You generally cannot opt out of communications that are necessary to provide requested services.
Where permitted by law, we may also send promotional communications. You may unsubscribe from marketing emails by using the unsubscribe link in the message or by contacting us at 186ConVegan@T2V.world.
Even if you opt out of marketing communications, we may continue to send non-promotional service-related messages.
11. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal and accounting obligations, resolve disputes, enforce agreements, and protect our rights.
Retention periods may vary depending on the type of information, the purpose for which it was collected, legal requirements, and operational needs.
When personal information is no longer needed, we may delete it, anonymize it, or securely dispose of it, subject to applicable law and legitimate business requirements.
12. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, application, platform, transmission, or storage system can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your account credentials and should notify us promptly if you believe your account or information has been compromised.
13. Children's Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to delete the information where required by law.
If applicable law defines a different age threshold for consent or privacy protections, we will follow the requirements that apply to the relevant individual or jurisdiction.
14. Your Privacy Rights
Depending on where you live and subject to applicable law, you may have rights regarding your personal information, including the right to:
To submit a privacy request, contact us at 186ConVegan@T2V.world. We may need to verify your identity before completing a request. We will respond within the time required by applicable law.
You may also have the right to authorize an agent to submit a request on your behalf, subject to applicable verification requirements.
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information.
- Request restriction of certain processing.
- Object to certain uses of personal information.
- Request a copy of personal information in a portable format.
- Withdraw consent where processing is based on consent.
- Opt out of certain marketing or data-sharing practices.
- Appeal a decision regarding a privacy request, where applicable.
- Lodge a complaint with a relevant privacy or data protection authority.
15. United States Privacy Disclosures
T2V is based in the United States and may process personal information in the United States or other locations where T2V or its service providers operate.
Privacy rights and requirements vary by state. If you are a resident of a state with applicable privacy legislation, you may have additional rights regarding access, correction, deletion, portability, opting out of certain processing, and nondiscrimination.
T2V will not discriminate against you for exercising privacy rights available under applicable law. We may, however, need to verify your request and may apply exceptions or limitations permitted by law.
16. International Visitors
If you access our website or services from outside the United States, your personal information may be transferred to, stored in, or processed in the United States or other countries that may have privacy laws different from those in your country.
By using our website or services, you understand that your information may be processed in these locations. Where required by law, we will use appropriate safeguards for international transfers.
17. Do Not Track Signals
Some browsers offer a “Do Not Track” setting. Because there is currently no universally accepted standard for responding to these signals, our website may not respond to all Do Not Track settings.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, legal requirements, or privacy practices.
The updated version will be posted on our website with a revised effective date. If required by law, we will provide additional notice or obtain consent before material changes take effect.
Your continued use of our website or services after an updated Privacy Policy becomes effective means that you acknowledge the updated policy.
19. Contact Information
For questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact us.
